Privacy Policy
If you have any questions after reading this policy, would like more information about our privacy policy, or wish to file a complaint, please contact us via the contact form on our website.
Collection of personal data
This privacy policy describes how we collect, use, and disclose your personal information when you visit our website or make a purchase.
By "personal data" we mean all information relating to an identifiable person.
I – Device information
Purpose of the survey:
We automatically collect certain information about your device to ensure that our website loads correctly and to perform usage analyses so that we can continuously improve our website.
Source of the survey:
This information is collected during your visit to our website using cookies , log files , web beacons , tags or pixels .
Disclosure for business purposes:
This information may be shared with our data processor, Shopify .
Personal data collected:
Browser version, IP address, time zone, cookie information, pages visited, search terms and your interactions with the website.
II – Ordering Information
Purpose of the survey:
We collect information necessary to process your purchases – including product delivery, payment processing, invoicing, communication with you, fraud prevention, and personalized advertising according to your preferences.
Source of the survey:
Provided directly by you.
Disclosure for business purposes:
This data may be shared with Shopify .
Personal data collected:
Name, billing address, delivery address, payment information (including credit card details), email address, telephone number.
III – Customer Service Information
Purpose of the survey:
To provide customer support and answer your inquiries.
Source of the survey:
Provided directly by you.
Minors
Our website is not intended for persons under the age of 13. We do not knowingly collect personal data from children.
If you are a parent or guardian and believe that your child has provided us with data, please contact us so that we can delete it.
Disclosure of personal data
We share personal data with service providers in order to provide our services and fulfill contracts with you.
For example:
We use Shopify as a platform to manage our online store (see their own privacy policy).
Furthermore, we may disclose personal data if we are legally obliged to do so or to protect our rights.
Advertising and Marketing
We use your personal data for targeted advertising and marketing communications , e.g.:
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Google Analytics is used to analyze website usage (see their privacy policy).
You can opt out via the following link: [Google Opt-out Link]. -
Sharing of usage and purchase data with advertising partners via cookies or similar technologies (depending on your consent).
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Shopify Audiences to display relevant ads on other websites.
Further information about interest-based advertising can be found at the Network Advertising Initiative (NAI) .
You can unsubscribe here, among other places:
[Facebook]
[Google]
[Bing]
General information: https://optout.aboutads.info
Use of personal data
We use your data to provide our services, in particular for:
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Provision of products, payment processing and delivery.
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Administration and communication regarding orders.
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Information about new products, services and offers.
Legal basis (GDPR)
If you are based in the European Economic Area (EEA), we process your personal data on the basis of:
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Your consent .
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The fulfillment of a contract with you.
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Legal obligations .
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Legitimate interests , provided these do not outweigh your fundamental rights.
storage
We retain your order data for administrative purposes for as long as necessary or until you request its deletion.
In addition, Camilio can use SMS marketing to inform you about orders (e.g. shopping cart reminders) and exclusive offers.
Our website uses cookies to save shopping carts and trigger SMS notifications.
Sale of personal data
Our website does not sell personal data as defined by the California Consumer Privacy Act (CCPA).
Your rights
According to the GDPR (EEA), you have the right to:
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Information,
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Correction,
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Deletion,
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Restriction of processing,
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Data portability,
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Objection to the processing.
Your data is primarily processed in Ireland and may also be transferred to Canada or the USA in accordance with data protection regulations (Shopify, GDPR compliant).
Cookies
A cookie is a small file that is stored on your device when you visit our website.
We use functional, performance, advertising and social media cookies to improve your user experience.
Do Not Track
Since there is currently no uniform industry standard for "Do Not Track" signals, we are not currently changing our data collection practices when such a signal is received.
Changes
We may update this privacy policy from time to time to reflect changes in our practices or due to legal requirements.
complaints
If you wish to file a complaint, please contact us by email or post using the contact details provided below.
If you are not satisfied with our answer, you can contact the relevant data protection authority .
Contact information
Email: support@camilio.de
Telephone: +31 6 13621639
Company information
Company name: Digital E-com
Commercial registration number (KVK): 83473408
VAT ID No.: NL003826027B54
Address: Keurenplein 4,
1069 CD Amsterdam, Netherlands
Opening hours
Monday – Friday: 9:00 AM – 6:00 PM